This Privacy Policy explains what happens to any information provided to or collected by us whilst you visit our website or request a quote from us via email, phone or our website. 

 

Gemini Digital Colour values its customers’ privacy, however the collection of personal information is necessary for us to communicate with our customers. It is our intention to balance the benefits of communication to our customers with the right of individuals to prevent the misuse of their personal information.

 

Personal Information

From time to time we may ask you for personal information (e.g. your name, address, e-mail address, telephone number). We may also use this information to notify you of other services and products that might help your business. We will not pass on or sell your details to any third party company or organisation. The only personal information Gemini Digital Colour obtains is information you voluntarily supply. You are free not to divulge any of this information.

 

We may collect and process the following data about you:

Information that you provide by requesting a quotation or information about our services or by filling in forms on www.geminidigitalcolour.co.uk. This includes information provided at the time of registering to use our services or requesting further services or quotations. If you contact us, we may keep a record of that correspondence as well as any details of any quotations and transactions you carry out through via email, phone or our website. Customer files uploaded via our WeTransfer upload service are automatically deleted from our systems after 30 days.

 

How we use information

To maintain, improve and administer our Accura MIS system to provide you with quotations, invoices and delivery notes, and via our Mailchimp Marketing system. To ensure that content from Gemini Digital Colour is presented in the most effective manner. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. To allow you to participate in interactive features of our website and services when you choose to do so. To notify you about changes to our services. To notify you about offers, promotions and information via printed direct mail.

 

Sharing information

We will not pass on or sell your details to any third party company or organisation.

 

Use of cookies

Most browsers default to allow or accept cookies. You can set your browser to notify you when you receive a cookie, giving you the option to decide whether or not to accept it.

 

Our website uses two types of cookies:

1. Session (Transient) cookies: these cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

2. Persistent (Permanent/Stored) cookies: these cookies are stored on your hard drive until they expire (i.e. based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site. By using our website you agree that we can place these types of cookies on your device.

 

Where we store personal data

The data that we collect from you is stored on secure servers and at secure data centres within the UK. We will take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

Security and Control of Data

All information you provide to us is stored on our secure servers. Any payment transactions are processed by Retail Merchant Services/Elavon and encrypted by our third party payment providers. Gemini Digital Colour Ltd does not store your card details for any reason. Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us by yourselves; any transmission is at your own risk. Once we have received your information we will use strict procedures and security features in order to reduce the risk of unauthorised access.

 

Social media links

Some pages of our website carry social media links in the form of buttons to external services or websites, such as Twitter, Facebook, Instagram and LinkedIn. These allow users to share content or access additional content about Gemini Digital Colour. Be aware that these websites may also use cookies to collect information about you. Please check these websites’ privacy policies to see how they collect or use your information.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes. You can also exercise this right at any time by contacting us at info@geminidigitalcolour.co.uk. If we do hold information about you we will: Give you a description of it, tell you why we are holding it and let you have a copy.

 

Changes to this policy

Gemini Digital Colour reserves the right to change this privacy policy at any time by posting changes online. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@geminidigitalcolour.co.uk

 

Further reading

Guide to the General Data Protection Regulation (GDPR)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

 

Google’s privacy policy relating to analytics

https://support.google.com/analytics/answer/6004245

 

The UK Information Commissioner’s Office guidance on cookies

https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/